Men’s Brown Leather Biker Jacket

Shipping Coverage

We ship worldwide. We do not ship to PO boxes, APO, or FPO addresses. 

Shipping Costs

Free Shipping:

United States, United Kingdom, Canada, Australia.

Flat Rate of $25:

Rest of the world.

Approximate Shipping Time and Process

All orders are processed and delivered within the timeframe stated below. In case of high volume of orders, shipments may get delayed by a few days. Orders are not shipped on weekends or holidays. 

Order Cut-off Time:

The order cut-off time is 2:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the following business day.

Order Processing Time:

5-7 business days – Monday-Friday

Order Shipping Time:

5-8 business days – Monday-Friday

Estimated Total Shipping Time:

10-15 business days – Monday-Friday

Import Duties and Taxes

Taxes and import duties are to be paid by the customers themselves. These taxes and import duties are variable according to the country the product is being imported to and will be paid by the customers.

Confirmation Notice

Upon placing your order, you’ll receive a confirmation email containing your order receipt and details. If you don’t receive this notification, please contact our customer service team.

Order Tracking

We provide a tracking number for each order. You can track your package using that number on the carrier’s website. We usually use DHL, FedEx, or USPS to ship your products. Your courier service details and your order tracking number will be emailed to you as soon as your order is shipped. 

Shipping Delays

While we strive to ship orders on time, delays can occur due to unforeseen circumstances such as natural disasters, holidays, incorrect delivery information, additional quality checks, carrier operational delays, customs holds, order modifications, or other unexpected events.

Other Important Information

Please ensure the shipping information you provide is accurate and complete to avoid any delivery issues.

A signature may be required upon delivery

We cannot change the shipping address once the order has been shipped

Disclaimer: We strive to meet estimated shipping times, but we cannot guarantee delivery dates as they may be affected by factors beyond our control.

30-Day Return Policy

If you receive an incorrect, damaged, or defective product, you may return it within 30 days of delivery for a refund or exchange.

You may return eligible items within 30 days for a refund to the original payment method. Customers are responsible for return shipping unless the item is defective or we shipped the wrong product. Original shipping costs are non-refundable. Refunds are processed after inspection and will typically appear within 7 business days after approval.

Conditions that apply for Return:

• If your return is approved, products should be returned within 30 days of delivery.
• Items must be returned within 30 days of delivery.
• Products should be unworn, unwashed, unaltered, and in their original condition with tags attached.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original payment method.
• Please allow up to 7 business days for the refund to be processed. Some banks may take longer.

Return & Exchange Procedure

Contact Us:

Reach out to our customer support team at sales@washingtonjackets.com. Provide a brief explanation of the issue and include photos.

Return Authorization:

Our team will respond and let you know if your return is approved or not.

Ship the Item Back:

Use a trackable shipping method to send the item back to us.

For defective or incorrect items, we provide a pre-paid return label. For change-of-mind returns, customers must pay postage. Returns should be shipped to: 
527 Ranch Trail, Irving, Texas, 75063, United States

Inspection & Resolution:

Once we receive and inspect the item, we will process your refund or exchange accordingly.

Non-Returnable/Exchangeable Items

For customer satisfaction, we do not accept returns or exchanges for the following:

• Items that have been worn, washed, or altered.
• Items that are returned after the 30-day return window has passed.
• Items that were ordered in the correct size but don’t fit. You can reorder at a discounted price.

Important Notes

• We do not accept free returns or exchanges if the customer just does not like the product.
• Return Label: Customers must obtain and pay for their return shipping label.
• Defective Items: If you receive a defective product, please email us at sales@washingtonjackets.com with photos.

Color Discrepancies: Colors may vary slightly on different screens due to lighting or camera settings.

Sizing Issues: If you are unsure about your size, please refer to our size guide or contact us for assistance before purchasing.

Returns Within 30 Days

If you feel there is a problem with your order, you can return it within 30 days of delivery for a refund. 

You may return eligible items within 30 days for a refund to the original payment method. Customers are responsible for return shipping unless the item is defective or we shipped the wrong product. Original shipping costs are non-refundable. Refunds are processed after inspection and will typically appear within 7 business days after approval.

Please refer to our return policy for more information.

Wrong Item Received?

If you’ve received an incorrect item, email us at sales@washingtonjackets.com with photos of the product you have received, and we will resolve the issue promptly.

Order Cancellation

You can cancel your order for a full refund within 24 hours of placing it. Please refer to our order cancellation policy for more information. 

Item Never Arrived?

If your order never arrived, you may be eligible for a refund. Contact our customer support team here to initiate the process.

Damaged or Defective Items

Please inspect your order as soon as it arrives. If the item has any defects or damages, let us know immediately. Reach out to our customer support team here with your order details, a description of the issue, and any supporting photos or videos.

Fast Refund Processing

Once we receive and inspect your return, we’ll notify you via email about the status of your refund. If approved, your refund will be processed to your original payment method within 7 business days.

Note: It may take additional time for your bank or credit card company to reflect the refund in your account. If 7 business days have passed since approval and you haven’t received your refund, email us at sales@washingtonjackets.com.

How to Start a Refund?

To request a refund, email us at sales@washingtonjackets.com with the following details:

• Your order number
• Reason for the refund request
• Photos of the product