Shipping Policy
Last Updated: 09 July, 2025.
We partner with reliable shipping partners to make sure your order reaches your doorstep safe and on time.
Below are the details of our shipping policy:
Shipping Coverage
We ship worldwide. We do not ship to PO boxes, APO, or FPO addresses.
Shipping Costs
Free Shipping:
United States, United Kingdom, Canada, Australia.
Flat Rate of $25:
Rest of the world.
Approximate Shipping Time and Process
All orders are processed and delivered within the timeframe stated below. In case of high volume of orders, shipments may get delayed by a few days. Orders are not shipped on weekends or holidays.
Order Cut-off Time:
The order cut-off time is 2:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the following business day.
Order Processing Time:
5-7 business days – Monday-Friday
Order Shipping Time:
5-8 business days – Monday-Friday
Estimated Total Shipping Time:
10-15 business days – Monday-Friday
Import Duties and Taxes
Taxes and import duties are to be paid by the customers themselves. These taxes and import duties are variable according to the country the product is being imported to and will be paid by the customers.
Confirmation Notice
Upon placing your order, you’ll receive a confirmation email containing your order receipt and details. If you don’t receive this notification, please contact our customer service team.
Order Tracking
We provide a tracking number for each order. You can track your package using that number on the carrier’s website. We usually use DHL, FedEx, or USPS to ship your products. Your courier service details and your order tracking number will be emailed to you as soon as your order is shipped.
Damaged Parcel
If you receive a damaged parcel, please contact us at sales@washingtonjackets.com. We will offer an appropriate solution, such as a return, exchange, or refund, in accordance with our policies.
Shipping Delays
While we strive to ship orders on time, delays can occur due to unforeseen circumstances such as natural disasters, holidays, incorrect delivery information, additional quality checks, carrier operational delays, customs holds, order modifications, or other unexpected events.
Other Important Information
Please ensure the shipping information you provide is accurate and complete to avoid any delivery issues.
A signature may be required upon delivery
We cannot change the shipping address once the order has been shipped
Disclaimer: We strive to meet estimated shipping times, but we cannot guarantee delivery dates as they may be affected by factors beyond our control.
Contact Information:
Website Name: Washington Jackets
Company Name: GUCCS.CO LLC
Email: sales@washingtonjackets.com
Phone: +1 972-827-8897
Address: 527 Ranch Trail, Irving, Texas, 75063, United States
Customer Support:
Monday-Friday: 9:00 am to 5:00 pm Eastern Standard Time (New York)
Saturday-Sunday: Closed
Response Time: We strive to respond to all queries within one business day.