Order Cancellation Policy

Last Updated: 09 July, 2025.

We want our customers to be completely satisfied with their purchase. Thus, we offer a hassle-free order cancellation policy. 
The following term apply for order cancellations:

Cancellation Window for Full Refunds:

Cancellation within 24 hours: 100% of the order amount will be refunded. 

Cancellation Window for 75% Refunds:

Cancellation after 24 hours and within 4 days: 75% of the order amount will be refunded. 25% of the order amount will be retained.

Cancellation Window for 50% Refunds:

Cancellation after 4 days: 50% of the order amount will be refunded. 50% of the order amount will be retained.

Cancellation Window for 0% Refunds:

Once the order has shipped: Cancellation is no longer possible.

Order Cancellation Process:

Please contact us immediately at sales@washingtonjackets.com to initiate your order cancellation.

Contact Information:

Website Name: Washington Jackets

Company Name: GUCCS.CO LLC

Email: sales@washingtonjackets.com

Phone: +1 972-827-8897

Address: 527 Ranch Trail, Irving, Texas, 75063, United States

Customer Support:

Monday-Friday: 9:00 am to 5:00 pm Eastern Standard Time (New York)

Saturday-Sunday: Closed

Response Time: We strive to respond to all queries within one business day.